Kathy Butler, with RE/MAX Realty Specialists in Conception Bay South, NF, Canada, knows the value of reconnecting – and staying connected:

When I joined the community my Business Advisor got me started on The 30/30 Program and sending my Reconnect Letter. When he started talking about doing the follow-up calls I didn’t want to do them, because I thought it would be like doing cold calls – and that I was hassling my clients. It turned out to be a very eye-opening experience. I got such a warm reception I was shocked.

In some instances I couldn’t get off the phone because the clients wanted to talk to me: “Kathy, we love hearing from you.” It was fun!

I sent 125 Reconnect Letters and called everyone I’d mailed to. I made a point of calling in the evening because during the day all I got was voicemail. I didn’t connect with everyone directly, and if I got voicemail when I called the second time, then I’d leave a message.

After about 10 calls I realized this wasn’t anything like doing cold calls, and my fears started to subside. It was great – I really felt like I was building rapport with my clients.

My calls brought me five appointments, two closed transactions and $10,000 in income – all in a month – and then a third transaction, $7,000, all within three months.

I think with real estate you’re always stabbing in the dark: “What do I do today? What do I do to get a good, solid lead?” By Referral Only gives you guidance and gives you structure. You don’t get up in the morning wondering what you’re going to do to make money; you know what you have to do.

After 14 years in the business I now realize what I have to do and that’s make my clients happy. And that the biggest source of income is my past clients.

I now feel like their agent for life!

Craig LaMar, with Crye-Leike, Realtors in Huntsville, Alabama, recently shared on the Message Board what happened when he used the “How To Link Your Referral Chains” dialogue from the Magic … learn more

Eric Auger, with Prudential Americana Group, Realtors in Las Vegas, Nevada, says, “I’ve been having great success with the learn more

In early November Dean Larsen, with Desert Classic & Realty in Phoenix, Arizona told us, "My partner and I put out Ugly Yellow Signs on Saturday morning and take them down Sunday night or … learn more

Here’s a great update from Jana Waters, with Homesmart in Mesa, Arizona:

“Since our last call, the offer we presented was accepted! I’ve submitted another offer for a buyer, and will … learn more

Bob Petersen, with Keller Williams Realty in Riverside, California, recently told us that, "My partner Joanna Wiley and I are still getting … learn more

Pam Sitterly, with RE/MAX Platinum in Tomball, Texas, recently shared some great ways to use the Client Newsletter – and some great results:

"I attribute about 65% of my income to my … learn more

Micah Peterson, with Acceptance Capital Mortgage in Artesia, California, shared this success story on the message board in late June:

“I ran an ‘Ugly Yellow Flyer’ campaign in my … learn more

Jimmy Wakimoto, with Equipoint Financial Network in Gardena, California, recently shared this post on the Message Board:

“To my BRO Community...

“We all know that the elusive … learn more

Paul Dolan, with United Mortgage in Bellevue, Washington, posted this on the Message Board:

Thank you for providing an open learning environment in the August 19 “Magic Words For Any … learn more

After Anji Lang, with Coldwell Banker Legacy in Corrales, New Mexico, joined the community, “one of the assignments from my Coach was to read the learn more